AWS is committed to providing unsurpassed customer support. Our dedicated technical support team has a broad skills background, ranging from meteorology to software development to electronics, and is available to serve our clients from 8am EST to 7pm EST.

For specifications on graphics to be provided to AWS for online sites, see our graphics specifications page

Please note that we now have a dedicated broadcast support department. If your technical questions concern broadcast software, or some other broadcast-specific issue, please call 1-800-544-4429 and ask for Broadcast Support.

In order to provide the most efficient service for all of our customers please have the following information available for our technicians when you call:

Site Name

Site ID

System Serial Number
You should also have all system documentation (manuals) with you when you call.

Web Page Support	http://www.aws.com/support
Fax in Your Question	301-948-5352
Toll Free Technical Support	800-544-4429